Effective Date: August 2020
Note that our Websites are intended for a Canadian audience only. If you live in the United States, please visit www.postconsumerbrands.com.
What personal information do we collect and how do we use it?
We collect personally identifiable information (“Personal Information”) from you when you voluntarily provide it to us through a number of features/activities available on our Websites. For instance, we may collect Personal Information when you:
- register for a contest or other promotion;
- register as a user of our site;
- register to receive coupons or recipes through our site;
- join a club through our site;
- participate in a recipe review, survey, a consumer research panel, or similar type of activity;
- ask to receive online information such as recipes or material from us;
- participate in our tell-a-friend option;
- apply for a job with us or one of our affiliates; or
- otherwise participate in features of our Websites that ask for personal information.
The Personal Information that we collect may include your:
- phone number;
- email address;
- credit card information;
- date of birth;
- your work experience;
- your education information; and
- any other information that might be used to identify you by another person.
Your participation in any of these features/activities is voluntary. We will use this Personal Information for the purposes for which it was provided/collected, including to:
- communicate with you regarding our products, services, promotions and news releases;
- provide you with information that you request;
- improve our product and service offerings;
- consider your job application and communicate with you about your job application;
- administer a contest, promotion, survey, market research, focus group or other feature to provide you with the relevant products and services;
- analyze visits to our Websites and learn about the interests of our visitors on a personal level to better understand their interests and needs;
- facilitate your transactions; and
For our record keeping purposes, we may retain certain Personal Information that you submit in conjunction with commercial transactions.
You may be given the opportunity to consent to receive future promotional communication from us. If you opt-in to receive such communications, we may use the information to communicate with you regarding our products, services, and promotions, to provide you with other information that you request, and/or to improve our product and service offerings. You will always have the opportunity to “unsubscribe” from receiving the e-mail or other communication at any time. You can unsubscribe by clicking on the ‘unsubscribe’ link found at the bottom of any of our emails, or by contacting us at: https://www.postconsumerbrands.ca/contact/.
How do we collect and share personal information?
We employ other companies, including, without limitation, certain of our affiliates and subsidiaries and people to perform tasks on our behalf (“Agents”). We may need to share, and may transfer, your information with them in order to provide products or Services to you (for example, general contests, email campaigns and similar marketing events). Other types of Agents with which we may share Personal Information include organizations providing services to support Post functions, such as contest and campaign data analysis. Certain other Agents collect Personal Information on our behalf. For example, we use Agents for our career portal. Please be aware that some of these Agents may be located outside of Canada, including within the United States, and as a result your Personal Information may be transferred to the United States.
At times we may share your Personal Information with joint promotion partners who are responsible for fulfilling elements of a promotion. Any promotion partner is required to only use your Personal Information for the purpose(s) for which it was collected.
We also reserve the right to share information within the family of companies owned by our parent company Post Holdings, Inc. This includes sharing information with our other affiliates, including, but not limited to, our United States affiliate, Post Consumer Brands, LLC, for purposes such as consumer research.
In addition to disclosures described above, we may disclose or transfer Personal Information in connection with, or during negotiations of, any merger, acquisition, spin-off, sale of company assets, product lines or divisions, any financing or any similar transaction. We may also disclose Personal Information to prevent damage or harm to us, our Services or any person or property, if we believe that disclosure is required by law (including to meet national security or law enforcement requirements), or in response to a lawful request by public authorities. Further, we reserve the right to use your Personal Information to protect our rights, privacy, safety or property.
Post does not sell or share the Personal Information it collects from you to any unrelated third parties (who are not Agents) so that they may send you commercial promotions or unsolicited offers for unrelated products or services. If you would like more information about our disclosure of your Personal Information to third parties, please contact us at https://www.postconsumerbrands.ca/contact/.
How do we gather data by automatic means?
Sometimes we and/or our Agents use cookie technology, web beacons, and similar technologies on our Websites to enhance functionality and navigation for our visitors, and learn about the use and users of our Websites. In doing so, we analyze trends, administer our Websites and gather information about our user base as a whole.
Information tracked through these mechanisms includes, but is not limited to (1) your IP address, (2) the type of web browser and operating system being used, (3) the pages of the Websites you visit, (4) other websites you visited before visiting our Websites, and (5) your geographic location.
If you wish to disable cookies, refer to your browser help menu to learn how to do so. Please note that if you disable cookies, the Websites may not function as intended and you may not be able to use certain features of the Websites.
Internet tags, graphic tags and similar web beacon type functions allow us to count the number of users who have visited a particular web page or to access certain cookies. We and/or our Agents may use web beacons on our Websites to count users and to recognize users by accessing our cookies. Being able to access our cookies allows us to personalize our Websites and improve your experience on our Websites. We and/or our Agents may also include web beacons in HTML-formatted email messages to determine which email messages are opened.
How do we engage in advertising and what are your choices?
What are your communication choices?
You may opt-in to receive emails, newsletters or other communications from us. If you wish to discontinue receiving this information, you may update your preferences by using the “Unsubscribe” link found in the emails that we send to you or by contacting us at https://www.postconsumerbrands.ca/contact/.
How do we respond to “do not track” signals?
Links to other websites
Our Websites may contain links to the websites of our subsidiaries and affiliates and to websites that are owned and operated by third parties. These other websites may have their own privacy policies. We are not responsible for the privacy practices or the content of websites owned and operated by any such third parties. Other websites may collect and treat information collected differently.
Accessing and changing your information
You may confirm our possession of your Personal Information and/or to access, amend or delete any Personal Information we hold about you, stop receiving communications from Post, and prevent any further use of your Personal Information by Post, by contacting us at https://www.postconsumerbrands.ca/contact/. If we are unable to satisfy your request, we will provide you with an explanation as to why such request cannot be honoured. Post will respond to reasonable requests in an appropriate time frame as determined by the respective authority governing the use of the applicable Personal Information.
How we protect personally identifiable information
Post maintains reasonable and appropriate security measures designed to help protect against loss, misuse, and alteration of Personal Information collected by Post. However, information transmitted on the Internet and/or stored on systems attached to the Internet is not 100% secure. As a result, we do not ensure, warrant or guarantee the security or integrity of such information. We will not be responsible for disclosure of any information due to errors in transmission or the unauthorized acts of third parties.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
By email via this link: https://www.postconsumerbrands.ca/contact/
By mail at Post Foods Canada Inc., PO Box 450, Niagara Falls, Ontario L2E 6T8
By phone at: 1-800-431-POST