Privacy Policy

Effective Date: Revised May 2023 

Post Foods Canada, Inc. (collectively, “Post” or “we” or “our”) wants you to be familiar with how we collect, use and disclose information about you, including information collected via the following websites: postconsumerbrands.ca, and any other promotional websites controlled by Post and Post’s social-networking services and applications (our “Websites”). Some of this information may identify you. This Privacy Policy explains our information practices with respect to the information we collect and the choices you can make about the collection, access and use of your personal information.

We train our employees on the importance of privacy and how to handle and manage personal information appropriately and securely.

Note that our Websites are intended for a Canadian audience only. If you live in the United States, please visit www.postconsumerbrands.com.

By accessing our Websites,  communicating or otherwise interacting with us, you are accepting and consenting to the practices described in this Privacy Policy. You may use the choices we describe in this Policy to control some collections, uses, and sharing of your personal information.

We collect personal information (“Personal Information”) from you when you voluntarily provide it to us through a number of features/activities available on our Websites. For instance, we may collect Personal Information when you:

• register for a contest or other promotion;
• register as a user of our site;
• register to receive coupons or recipes through our site;
• join a club through our site;
• participate in a recipe review, survey, a consumer research panel, or similar type of activity;
• ask to receive online information such as recipes or material from us;
• participate in our tell-a-friend option;
• apply for a job with us or one of our affiliates; or
• otherwise participate in features of our Websites that ask for personal information.

The Personal Information that we collect may include your:

• name;
• address;
• phone number;
• email address;
• age range (optional);
• your work experience;
• your education information;
• information you choose to supply us in your communications with us, for example, if you have questions or concerns regarding one of our products; and
• any other information that might be used to identify you by another person.

Your participation in any of these features/activities is voluntary. We will use this Personal Information for the purposes for which it was provided/collected, including to:

• communicate with you regarding our products, services, promotions and news releases;
• provide you with information that you request;
• improve our product and service offerings;
• consider your job application and communicate with you about your job application;
• administer a contest, promotion, survey, market research, focus group or other feature to provide you with the relevant products and services;
• analyze visits to our Websites and learn about the interests of our visitors on a personal level to better understand their interests and needs;
• facilitate your transactions; and
• communicate with you regarding our Websites, Privacy Policy and terms and conditions (the above uses collectively, the “Services”).

For our legal record keeping purposes, we may retain certain Personal Information that you submit in conjunction with commercial transactions.

You should carefully review the rules of each sweepstakes, contest, raffle and promotion in which you participate through our Websites, including pages on social-networking services/applications, as they may contain additional important information about the collection, use and disclosure of your information. These terms and conditions of the sweepstakes, contest, raffle or other promotion rules may add to the collections, uses and disclosures of personal information described in this Privacy Policy, and by participating in the relevant promotion, you agree to the terms and conditions of those rules as well.

We will not send you any online newsletter or similar email communication unless you express consent to receive such a communication from us. We may, however, send you notices of changes to our Privacy Policy or other legal notices.

You may be given the opportunity to consent to receive future promotional communication from us. If you opt-in to receive such communications, we may use the information to communicate with you regarding our products, services, and promotions, to provide you with other information that you request, and/or to improve our product and service offerings. You will always have the opportunity to “unsubscribe” from receiving the promotional e-mail or other promotional communication at any time. You can unsubscribe by clicking on the ‘unsubscribe’ link found at the bottom of any of our emails, or by contacting us at: https://www.postconsumerbrands.ca/contact/.

We may also anonymize, aggregate or otherwise strip any personal information or other information we collect of all personally identifying characteristics and may use or share that aggregated, anonymized data with third parties for any purpose we deem appropriate.

We employ other companies, including, without limitation, certain of our affiliates and subsidiaries and people to perform tasks on our behalf (“Agents”).  We may need to share, and may transfer, your information with them in order to provide products or Services to you (for example, general contests, email campaigns and similar marketing events). Other types of Agents with which we may share Personal Information include organizations providing services to support Post functions, such as contest and campaign data analysis.  Certain other Agents collect Personal Information on our behalf. For example, we use Agents for our career portal. Please be aware that some of these Agents may be located outside of Canada, including within the United States, and as a result your Personal Information may be transferred to the United States.

At times we may share your Personal Information with joint promotion partners who are responsible for fulfilling elements of a promotion.

We also reserve the right to share information within the family of companies owned by our parent company Post Holdings, Inc. This includes sharing information with our other affiliates, including, but not limited to, our United States affiliate, Post Consumer Brands, LLC.

In addition to disclosures described above, we may disclose or transfer Personal Information in connection with, or during negotiations of, any merger, acquisition, spin-off, sale of company assets, product lines or divisions, any financing or any similar transaction. We may also use or disclose Personal Information:

a) to prevent damage or harm to us, our Services or any person or property,
b) if we believe that disclosure is permitted or required by law (including to meet national security or law enforcement requirements), or
c) in response to a lawful request by public authorities.

Further, we reserve the right to use or disclose your Personal Information to protect our rights, privacy, safety or property.

If you would like more information about our disclosure of your Personal Information to third parties, please contact us at https://www.postconsumerbrands.ca/contact/.

Sometimes we and/or our Agents use cookie technology, web beacons, and similar technologies on our Websites to enhance functionality and navigation for our visitors, and learn about the use and users of our Websites. In doing so, we analyze trends, administer our Websites and gather information about our user base as a whole.

Information tracked through these mechanisms includes, but is not limited to (1) your IP address, (2) the type of web browser and operating system being used, (3) the pages of the Websites you visit, (4) if applicable the website from which you visited our Websites (for example, in which you clicked one of our advertisements), and (5) your geographic location.

If you wish to disable cookies, refer to your browser help menu to learn how to do so. Please note that if you disable cookies, the Websites may not function as intended and you may not be able to use certain features of the Websites.

Internet tags, graphic tags and similar web beacon type functions allow us to count the number of users who have visited a particular web page or to access certain cookies, to help us display advertising on other websites, and help us understand if our online advertising is working (for example, by allowing us to determine if people arrive at our site after clicking our advertising). We and/or our Agents may use web beacons on our Websites to count users and to recognize users by accessing our cookies. Being able to access our cookies allows us to personalize our Websites and improve your experience on our Websites. We and/or our Agents may also include web beacons in HTML-formatted email messages to determine which email messages are opened.

We work with third party service providers to help us collect and use this information. For example, we work with Google Analytics, which is a is a web analytics tool by Google LLC. Google Analytics helps us understand and determine how many users are visiting us, what contents of our page are viewed, and how many times they visit. Google Analytics cookies, and usage data, are usually transmitted to a Google server in the United States and stored there. For further information, please refer to https://support.google.com/analytics/answer/6004245?hl=en.

Visit https://tools.google.com/dlpage/gaoptout?hl=en.%20 for the option to opt-out of data collection offered by Google Analytics.

You may opt-in to receive emails, newsletters or other communications from us. If you wish to discontinue receiving this information, you may update your preferences by using the “Unsubscribe” link found in the emails that we send to you or by contacting us at https://www.postconsumerbrands.ca/contact/.

Do Not Track (“DNT”) is a privacy preference that users can set in their web browsers. When our Websites receive a DNT code, except in the case of certain scenarios where a user actively and knowingly provides Personal Information (e.g., contact forms), our Websites do not track your use across multiple websites other than the affiliated Websites included within this Privacy Policy, but other websites (including, without limitation, certain of our subsidiaries’, affiliates’ and third party providers’ websites) to which we link may continue to track you.  When we receive web requests from a user who enables DNT by actively choosing an opt-out setting in their browser, we will take reasonable efforts to disable tracking cookies/scripts (e.g. Google Analytics, Google Adwords, Facebook, Twitter and/or other third party scripts).

Our Websites may contain links to the websites of our subsidiaries and affiliates and to websites that are owned and operated by third parties. These other websites may have their own privacy policies. We are not responsible for the privacy practices or the content of websites owned and operated by any such third parties. Other websites may collect and treat information collected differently.

You may confirm our possession of your Personal Information and/or you may ask to access or correct any Personal Information we hold about you, stop receiving communications from Post, and prevent further use of your Personal Information by Post, by contacting us at https://www.postconsumerbrands.ca/contact/. In some cases your rights may be subject to limits set out in the applicable law. If we are unable to satisfy your request, we will provide you with an explanation as to why such request cannot be honoured. Post will respond to reasonable requests in an appropriate time frame.

To help protect against fraudulent requests for access to your personal information, we may ask you for information to allow us to confirm that the person making the request is you or is authorized to access your information before granting access. For example, we may require you to verify your identity before you access your personal information.

If you receive commercial email from us and would like to unsubscribe, you may use the ‘unsubscribe’ link in our commercial email.

Subject to applicable data protection laws, you may request information about our collection, use, disclosure or storage of personal information.

Lastly, you may withdraw your consent to our processing of your personal information. Please note that withdrawing consent does not have retroactive effect, and in some cases there may be other legal bases on which personal information may still be processed. If you withdraw consent to our processing personal information we need to provide you with our Services, we may no longer be able to provide those Services to you.

Some portions of our Websites may be directed to kids under 13 (excluding kids under 13 from Quebec). However, we do not knowingly collect personally-identifiable information from kids under 13 on our Websites, except in respect of certain contests. If a child 12 or under enters a contest and is selected to be eligible to win a prize, we will contact the parent (not the child) for prize fulfillment, including obtaining further information needed to award the prize and for any prize delivery.

If you are the parent or legal guardian of a child under 13 who has provided us with personal information, you may contact us using the information below to ask us to stop using or to delete that information.

These Websites are intended for use by residents of Canada only. If you are located outside of Canada, and you contact us, please be advised that any information you provide to us will be transferred to Canada and that by submitting information, you explicitly authorize its transfer.

Post maintains reasonable and appropriate security measures designed to help protect against loss, misuse, and alteration of Personal Information collected by Post.

Personal information may be accessed by persons within our organization, or other entities described in this Privacy Policy, or our third-party service providers, who require such access to carry out the purposes described in this Privacy Policy, or as otherwise permitted or required by law. Personal information we collect is primarily managed from our offices in Lakeville, Minnesota, however, we may also store personal information in other locations.

However, information transmitted on the Internet and/or stored on systems attached to the Internet is not 100% secure, and no security can provide absolute protection. As a result, we do not ensure, warrant or guarantee the security or integrity of such information. We will not be responsible for disclosure of any information due to errors in transmission or the unauthorized acts of third parties.

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. Different retention periods may apply to different personal information.

Personal information you provide to us will be transmitted to and stored in information technology facilities and databases maintained in the United States. By submitting information to us, including personal information , you consent to the transmission of your information to and the storage of that information in the United States and elsewhere around the world.

Personal information processed and stored in another country may be subject to disclosure or access requests by the governments, courts or law enforcement or regulatory agencies in that country according to its laws. If you have any questions about the transfer of personal information outside of Canada, you may contact us using the information below.

We may amend this Privacy Policy at any time. If we make any material changes in the way we collect, use, and/or share your Personal Information or to this Privacy Policy, we will notify you by prominently posting notice of the changes on the Websites covered by this Privacy Policy. We encourage you to periodically review this page for the latest information on our Privacy Policy.

By using any of these Websites, you signify your assent to the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use any of these Websites or submit any Personal Information to us or please use the choices we describe under “accessing and changing your information, your choices”.

To ask questions, comment about this Privacy Policy and our privacy practices, or submit a complaint, you may contact us:

By email via this link: https://www.postconsumerbrands.ca/contact/

You may also contact our Privacy Officer by mail at Post Foods Canada Inc., PO Box 450, Niagara Falls, Ontario L2E 6T8

By phone at: 1-800-431-POST