Privacy Policy

Effective Date: May 2018

Post Foods Canada, Inc. (collectively, “Post” or “we” or “our”) wants you to be familiar with how we collect, use and disclose information about you, including information collected via the following websites: postconsumerbrands.ca, searchforgoodness.com, and any other promotional websites controlled by Post and Post’s social-networking services and applications (our “Websites”). Some of this information may individually identify you. This Privacy Policy explains our information practices with respect to information collected and the choices you can make about the collection, access and use of your information. We train our employees on the importance of privacy and how to handle and manage personal information appropriately and securely.

WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW DO WE USE IT?

We collect personally identifiable information (“Personal Information”) from you when you voluntarily provide it to us through a number of features/activities available on our Websites. For instance, we may collect Personal Information when you:

  • register for a contest or other promotion;
  • register as a user of our site;
  • register to receive coupons or recipes through our site;
  • join a club through our site;
  • participate in a recipe review, survey, a consumer research panel, or similar type of activity;
  • ask to receive online information such as recipes or material from us;
  • participate in our tell-a-friend option;
  • apply for a job with us; or
  • otherwise participate in features of our Websites that ask for personal information.

The Personal Information that we collect may include your:

  • name;
  • address;
  • phone number;
  • email address;
  • credit card information;
  • gender;
  • date of birth; and
  • any other information that might be used to identify you by another person.

Your participation in any of these features/activities is voluntary. We will use this Personal Information for the purposes for which it was provided/collected, including to:

  • communicate with you regarding our products, services, promotions and news releases;
  • provide you with information that you request;
  • improve our product and service offerings;
  • consider your job application and communicate with you about your job application;
  • administer a contest, promotion, survey, market research, focus group or other feature to provide you with the relevant products and services;
  • analyze visits to our Websites and learn about the interests of our visitors on a personal level to better understand their interests and needs;
  • facilitate your transactions; and
  • communicate with you regarding our Websites, Privacy Policy and terms and conditions (the above uses collectively, the “Services”).

For our record keeping purposes, we may retain certain Personal Information that you submit in conjunction with commercial transactions.

You should carefully review the rules of each sweepstakes, contest, raffle and promotion in which you participate through our Websites, including pages on social-networking services/applications, as they may contain additional important information about the collection, use and disclosure of your information. To the extent the terms and conditions of the sweepstakes, contest, raffle or other promotion rules conflict with this Privacy Policy, the terms and conditions of those rules shall control.

We will not send you any online newsletter or similar email communication unless you express consent to receive such a communication from us. We may, however, send you notices of changes to our Privacy Policy.

You may be given the opportunity to consent to receive future promotional communication from us. If you opt-in to receive such communications, we may use the information to communicate with you regarding our products, services, and promotions, to provide you with other information that you request, and/or to improve our product and service offerings. You will always have the opportunity to “unsubscribe” from receiving the e-mail or other communication at any time. You can unsubscribe by clicking on the ‘unsubscribe’ link found at the bottom of any of our emails, or by contacting us at: https://www.postconsumerbrands.ca/contact/.

HOW DO WE COLLECT AND SHARE PERSONAL INFORMATION?

We employ other companies, including, without limitation, certain of our affiliates and subsidiaries and people to perform tasks on our behalf (“Agents”).  We may need to share, and may transfer, your information with them in order to provide products or Services to you (for example, general contests, email campaigns and similar marketing events). Other types of Agents with which we may share Personal Information include organizations providing services to support Post functions, such as contest and campaign data analysis.  Certain other Agents collect Personal Information on our behalf. For example, we use Agents for our career portal. Please be aware that some of these Agents may be located outside of Canada, including within the United States, and as a result your Personal Information may be transferred to the United States.

At times we may share your Personal Information with joint promotion partners who are responsible for fulfilling elements of a promotion. Any promotion partner is required to only use your Personal Information for the purpose(s) for which it was collected.

We also reserve the right to share information within the family of companies owned by our parent company Post Holdings, Inc. This includes sharing information with our other affiliates, including, but not limited to, our United States affiliate, Post Consumer Brands, LLC, for purposes such as consumer research.

In addition to disclosures described above, we may disclose or transfer Personal Information in connection with, or during negotiations of, any merger, acquisition, spin-off, sale of company assets, product lines or divisions, any financing or any similar transaction. We may also disclose Personal Information to prevent damage or harm to us, our Services or any person or property, if we believe that disclosure is required by law (including to meet national security or law enforcement requirements), or in response to a lawful request by public authorities. Further, we reserve the right to use your Personal Information to protect our rights, privacy, safety or property.

Post does not sell or share the Personal Information it collects from you to any unrelated third parties (who are not Agents) so that they may send you commercial promotions or unsolicited offers for unrelated products or services. If you would like more information about our disclosure of your Personal Information to third parties, please contact us at https://www.postconsumerbrands.ca/contact/.

HOW DO WE GATHER DATA BY AUTOMATIC MEANS?

Sometimes we and/or our Agents use cookie technology, web beacons, and similar technologies on our Websites to enhance functionality and navigation for our visitors, and learn about the use and users of our Websites. In doing so, we analyze trends, administer our Websites and gather information about our user base as a whole.

Information tracked through these mechanisms includes, but is not limited to (1) your IP address, (2) the type of web browser and operating system being used, (3) the pages of the Websites you visit, (4) other websites you visited before visiting our Websites, and (5) your geographic location.

If you wish to disable cookies, refer to your browser help menu to learn how to do so. Please note that if you disable cookies, the Websites may not function as intended and you may not be able to use certain features of the Websites.

Internet tags, graphic tags and similar web beacon type functions allow us to count the number of users who have visited a particular web page or to access certain cookies. We and/or our Agents may use web beacons on our Websites to count users and to recognize users by accessing our cookies. Being able to access our cookies allows us to personalize our Websites and improve your experience on our Websites. We and/or our Agents may also include web beacons in HTML-formatted email messages to determine which email messages are opened.

HOW DO WE ENGAGE IN ADVERTISING AND WHAT ARE YOUR CHOICES?

We also engage Agents to display advertising on our Websites or to manage our advertising on other websites. These third parties may use cookies or similar technologies in order to provide you with advertising based upon your browsing activities and interests.

WHAT ARE YOUR COMMUNICATION CHOICES?

You may opt-in to receive emails, newsletters or other communications from us. If you wish to discontinue receiving this information, you may update your preferences by using the “Unsubscribe” link found in the emails that we send to you or by contacting us at https://www.postconsumerbrands.ca/contact/.

HOW DO WE RESPOND TO “DO NOT TRACK” SIGNALS?

Do Not Track (“DNT”) is a privacy preference that users can set in their web browsers. When our Websites receive a DNT code, except in the case of certain scenarios where a user actively and knowingly provides Personal Information (e.g., contact forms), our Websites do not track your use across multiple websites other than the affiliated Websites included within this Privacy Policy, but other websites (including, without limitation, certain of our subsidiaries’, affiliates’ and third party providers’ websites) to which we link may continue to track you.  When we receive web requests from a user who enables DNT by actively choosing an opt-out setting in their browser, we will take reasonable efforts to disable tracking cookies/scripts (e.g. Google Analytics, Google Adwords, Facebook, Twitter and/or other third party scripts).

LINKS TO OTHER WEBSITES

Our Websites may contain links to the websites of our subsidiaries and affiliates and to websites that are owned and operated by third parties. These other websites may have their own privacy policies. We are not responsible for the privacy practices or the content of websites owned and operated by any such third parties. Other websites may collect and treat information collected differently.

ACCESSING AND CHANGING YOUR INFORMATION

You may confirm our possession of your Personal Information and/or to access, amend or delete any Personal Information we hold about you, stop receiving communications from Post, and prevent any further use of your Personal Information by Post, by contacting us at https://www.postconsumerbrands.ca/contact/. If we are unable to satisfy your request, we will provide you with an explanation as to why such request cannot be honoured. Post will respond to reasonable requests in an appropriate time frame as determined by the respective authority governing the use of the applicable Personal Information.

CHILDREN’S PRIVACY

Some portions of our Websites may be directed to kids under 13 (excluding kids under 13 from Quebec). However, we do not knowingly collect personally-identifiable information from kids under 13 on our Websites, except in respect of certain contests. If a child 12 or under enters a contest and is selected to be eligible to win a prize, we will contact the parent (not the child) for prize fulfillment, including obtaining further information needed to award the prize and for any prize delivery. We do not use the child’s personal information for any purpose other than to complete the contest and we do not share the information with third parties except as described above in this Privacy Policy. We do not retain the child’s personally-identifiable information in our database once the contest in question is complete and all prizes have been awarded.

GOVERNING LAW

These Websites are intended for use by residents of Canada only. All matters relating to this Privacy Policy and the Websites are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. If you are located outside of Canada, and you contact us, please be advised that any information you provide to us will be transferred to Canada and that by submitting information, you explicitly authorize its transfer.

HOW WE PROTECT PERSONALLY IDENTIFIABLE INFORMATION

Post maintains reasonable and appropriate security measures designed to help protect against loss, misuse, and alteration of Personal Information collected by Post. However, information transmitted on the Internet and/or stored on systems attached to the Internet is not 100% secure. As a result, we do not ensure, warrant or guarantee the security or integrity of such information. We will not be responsible for disclosure of any information due to errors in transmission or the unauthorized acts of third parties.

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.

CHANGES IN OUR PRIVACY POLICY

We may amend this Privacy Policy at any time. If we make any material changes in the way we collect, use, and/or share your Personal Information or to this Privacy Policy, we will notify you by prominently posting notice of the changes on the Websites covered by this Privacy Policy. We encourage you to periodically review this page for the latest information on our Privacy Policy.

YOUR CONSENT TO THE TERMS OF THIS PRIVACY POLICY

By using any of these Websites, you signify your assent to the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use any of these Websites or submit any Personal Information to us.

CONTACT US

By email via this link: https://www.postconsumerbrands.ca/contact/

By mail at Post Foods Canada Inc., PO Box 450, Niagara Falls, Ontario L2E 6T8

By phone at: 1-800-431-POST